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I ordered 2 pictures of each of my twin boys. They sent me the same child for all the pictures. I explained to them the are twins and the wrong pictures we sent. They said it was my fault and very rude on the phone. They said there was nothing they could do. All I...
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1.0
I didn't like
  • Poor customer service
#1107662
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I graduated in May 2017, the first 2 weeks my pics were available. On the third week, my photos changed to the person in front and behind me. I completed the customer service form three times, twice thru email and once thru smartphone. They continued to send me the...
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1.0
I liked
  • Nice photographer
I didn't like
  • Lack professional pictures
  • Can not put the before and during ceremony pics in one offering
  • Pressure to buy
#1071701
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Would never use this company. They took pictures at my son's college graduation. Because the photographer chose a crappy location to take the pictures of the actual receiving of the diploma, there is a very large person half standing/sitting in the pic. (I have nothing...
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1.7
I didn't like
  • Poor quality and high priced to correct quality
#1063713
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Grad Images - Overpriced

Grad Images
#1059637
1.0
Details
We earned our degrees and certificates and the right to walk across the stage and we pay for enough stuff,caps, gowns and student loans whatever and here they come trying to gouge us at the end with our pictures and they should be at least emailed to us at no charge... free
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Grad Images - Mailed in just an envelope

Grad Images
#1058031
Picture I ordered was mailed in an envelope. Not even card board!! Although the envelope said "do not bend". Give me a break! This is a professional company? I think not. Often when sorting mail the employees rubber band bulk postage. My sons pic was creased.. not because of post office.. shame on you guys- that's absolutely unexceptable and ridiculous
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Grad Images College Graduation Photo Review

Grad Images
#979131
1.0
Details
Terrible quality! I ordered a plaque for around $50 and thought I was going to receive a plaque with an engraved metal plate and raised emblem on it. All I received was photographed print of a metal plate and emblem glued to piece of wood. JUNK! I will never order from this company again!
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Grad Images Photo Service Review

Grad Images
#870504
1.3
Details
My daughters promotion was 2 weeks ago & yet no pictures of come up. I have called & emailed several times & given the excuses one after another. Thankfully my wife took some pictures of our daughter & friends. We used those & passed it to parents. This is very disappointing! A special moment & this company treated it like nothing!
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VERY DISAPPOINTED! Received order today. It was pouring rain and the paper envelope and piece of cardboard is hardly enough protection for expensive photos! The large envelope wouldn't fit in most mailboxes and I cannot believe a plastic inner envelope is not used to...
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Anonymous
Anonymous

I've dealt with this company in the past. Give them a call and tell them what happened. They should send you new photos without you having to return the ruined ones!

1.0
I didn't like
  • Product
  • Overpriced photos in very poor packaging ruined by thr rain
#1063474
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The pictures arrived on the cheapest paper stock in the world, the digital copies they promised did not arrive, i had to call...and the digital images had their watermark logo on the. additionally they were not in a format i could send to shutterfly and have copied....
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1.0
I didn't like
  • Quality and delivery
#1063449
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After receiving proofs of our son's pictures from his college graduation, I ordered one 8x10 of one pose and four 5x7s of another pose that appears to be the cropped bust portion of the larger image. I paid the fee for facial retouching as well as the fee to remove...
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sscott319_34
Anonymous

I previously posted a comment as Dr.Mom03 about a problem with Grad Images. The company contacted me and sent new 5x7 photos with the glare removed from my son's glasses, so I...

1.0
I didn't like
  • Seems like a racket
  • Misleading
  • Ripoff prices
#1062298
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Basically I ordered some photos and they haven't shown up. It's been way past the estimated delivery date and I still have not received my photos. When I tried contacting them about it, I was ignored. Their service is absolutely horrible and no one should buy from them...
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1.0
I didn't like
  • Three years dealing with this
  • Inability to deliver product
  • That i was robbed
#1062132
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I've ordered Dual-Image Print & Frame Black wooden 10x14 frame Up to 2 lines of custom text 1. They didn't print the whole sentence out 2. The quality is like $7 dollar Ikea frame With the misprint or the lines, it's a joke to present in my house and their customer...
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2.0
#1061886
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Long story short. College graduation. GradImages was the 'official' photographers. I stood in front of a banner which had the college name on it and they took the picture. Upon receiving the proofs, the only word in the photo was 'college'. The name of the institution...
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1.0
#1057247
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I knew it would be bad when I saw them working. Sub par equipment and poor practices resulted in *** pictures. But just to get a couple so my daughter could have some grad photos cost 90$. Crappy web site. Down loads were small hardly printable. Troublesome. Could at...
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1.2
#1054264
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