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I recently ordered a photo with retouching from this company. Since this photo was from a university graduation ceremony, I had high expectations for its quality. However, I was disappointed to find that no retouching appeared to have been done, especially since the...
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Anonymous
Anonymous

They missed out on some of the most important pictures I had taken during my ceremony. Also, they did not apply the discount code they had provided me with. I also found my de...

GradImagesCustServ1
GradImagesCustServ1

Hello,I sincerely apologize that you were unhappy with the images you purchased. We here at GradImages believe in 100% customer satisfaction and we want to make sure that you ...

1.0
I didn't like
  • Product
#643796
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I spend over $344.00 on pictures and was steaming mad with what I received. I ordered one frame that supposed to have one 8x10 picture and two smaller pictures with a name plate in the middle. What I got was a large PowerPoint slide in a frame that looked like it...
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GradImagesCustServ1
GradImagesCustServ1

We are sorry you were not happy with the products you received. We here at GradImages pride ourselves on 100% customer satisfaction. We would be more than happy to provide you...

2.0
I liked
  • Promised me a full refund
#613011
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I paid $44.95 for a plaque, with a picture, name plate and emblem. What I got was, a composite of a plaque, an all in one picture/name plate/emblem. If I had know that was what I was getting, i would not have ordered it. Looking at the image on your website, I can not...
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GradImagesCustServ1
GradImagesCustServ1

Hello Laurel,I sincerely apologize you are not satisfied with the product you received. We here at GradImages pride ourselves on100% customer satisfaction and believe our cust...

#609398
Reply to reviews
I graduated this month from college. I ordered one 8x10 from GradImages ...$30!! When the photo came in, it was blurry & not at all what I had seen online. My diploma was even cut out of the photo. I'm highly upset. Customer Service is sending me another print for...
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GradImagesCustServ1
GradImagesCustServ1

We sincerely apologize for this inconvenience, we here at Gradimages pride ourselves on giving 100% customer satisfaction to all of our customers and would love to talk with y...

Jonesboro, Louisiana
#575130
Reply to reviews
I didn't even order prints from my graduation. But they kept sending me email after email saying to "act fast" before it was "too late" for me to order them. I did not respond to any of the emails, yet I still got prints sent to my house along with a bill for them. I...
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GradImagesCustServ1
GradImagesCustServ1

We sincerely apologize for this inconvenience, we would love to talk with you personally to have this matter resolved right away. Please contact our Customer Service Departmen...

#543263
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graduated in May, they took my picture then a couple of weeks later they said their was no record of me graduating that night. terrible company, horrible. I hope no other school uses this company for their graduation PICTURES. I would not recommend these incompetent...
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#505400
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I purchased the 'Graduation CD' package for $89 that promised all my son's specific photos as well as 'professionally captured highlights of your graduation ceremony'. I received a CD with a total of 16 photos. Three photos were my son accepting his diploma, two of...
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Anonymous
Anonymous

Hello I have a question About the cd was you able to use Walgreens to make copies of the pictures on it TIA

Anonymous
bones

video clip? you are ***!!!!!!!! its just pictures!!

#501425
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My pictures were okay from my graduation. They were not of the best quality, and the photographer didn't even get the background centered behind me. And when it came to ordering a nice (or seemingly nice) plaque with my photo on it, it cost almost $50 with shipping....
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#499219
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My daughter's high school hired GradImages to photograph her graduation. The photos were poor at best. I had hoped to be able to purchase a photo of her receiving her diploma, giving the graduation speech and various candid shots of her and her classmates. The...
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Newport, Minnesota
#494155
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I just received my order from Grad Images and am very upset with the quality of work that they do. The photo is an average photo. In fact, at check out, you could add enhancements to the photo if you want but by the time it is all said and done, you would have spent...
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Gunnison, Colorado
#491964
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