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The pictures arrived on the cheapest paper stock in the world, the digital copies they promised did not arrive, i had to call...and the digital images had their watermark logo on the. additionally they were not in a format i could send to shutterfly and have copied....
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1.0
I didn't like
  • Quality and delivery
#1063449
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After receiving proofs of our son's pictures from his college graduation, I ordered one 8x10 of one pose and four 5x7s of another pose that appears to be the cropped bust portion of the larger image. I paid the fee for facial retouching as well as the fee to remove...
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sscott319_34
Anonymous

I previously posted a comment as Dr.Mom03 about a problem with Grad Images. The company contacted me and sent new 5x7 photos with the glare removed from my son's glasses, so I...

1.0
I didn't like
  • Seems like a racket
  • Ripoff prices
  • Misleading
#1062298
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Basically I ordered some photos and they haven't shown up. It's been way past the estimated delivery date and I still have not received my photos. When I tried contacting them about it, I was ignored. Their service is absolutely horrible and no one should buy from them...
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1.0
I didn't like
  • Inability to deliver product
  • Three years dealing with this
  • That i was robbed
#1062132
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I've ordered Dual-Image Print & Frame Black wooden 10x14 frame Up to 2 lines of custom text 1. They didn't print the whole sentence out 2. The quality is like $7 dollar Ikea frame With the misprint or the lines, it's a joke to present in my house and their customer...
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2.0
#1061886
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Grad Images - Overpriced

We earned our degrees and certificates and the right to walk across the stage and we pay for enough stuff,caps, gowns and student loans whatever and here they come trying to gouge us at the end with our pictures and they should be at least emailed to us at no charge... free
1.0
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#1059637
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Grad Images - Mailed in just an envelope

Picture I ordered was mailed in an envelope. Not even card board!! Although the envelope said "do not bend". Give me a break! This is a professional company? I think not. Often when sorting mail the employees rubber band bulk postage. My sons pic was creased.. not because of post office.. shame on you guys- that's absolutely unexceptable and ridiculous
#1058031
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Long story short. College graduation. GradImages was the 'official' photographers. I stood in front of a banner which had the college name on it and they took the picture. Upon receiving the proofs, the only word in the photo was 'college'. The name of the institution...
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1.0
#1057247
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I knew it would be bad when I saw them working. Sub par equipment and poor practices resulted in *** pictures. But just to get a couple so my daughter could have some grad photos cost 90$. Crappy web site. Down loads were small hardly printable. Troublesome. Could at...
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1.2
#1054264
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Tried to order plaque that advertised 2 pics of your choice. It would not let me select two pictures. Would just keep changing one. I tried calling and was told just "Slide the Pictures" I want. The pictures are not even shown on the same page as the Plaque so slide is...
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#990869
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Grad Images College Graduation Photo Review

Terrible quality! I ordered a plaque for around $50 and thought I was going to receive a plaque with an engraved metal plate and raised emblem on it. All I received was photographed print of a metal plate and emblem glued to piece of wood. JUNK! I will never order from this company again!
1.0
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#979131
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