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I am an amateur photographer myself, and every photographer checks the photos immediately after taking them, this man decided to ignore the fact that my parents eyes were closed in my college graduation photos. After he took the photo he looked at the camera and...
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1.1
#1266371
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I am an amateur photographer myself, and seeing the photos they took of my family and I at my college graduation were terrible. In my family photo my fathers eyes were closed. The photographer must have known because any photographer looks at the photo immediately...
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#1266364
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I ordered a 5X7 Photo. I received an envelope that was moist and with no cardboard to protect the photo. The photo was cropped missing half the body and the left shoulder. It wasn't even cut properly. It had white along the outer edges. I called and ask if they would...
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#1225095
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Normally don't provide reviews, however this experience was exceptionally POOR. I tried for two months to access my graduation photos, manually searching as well. Finally received an email a week ago with the link and it kept routing me to a different graduation I had...
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I didn't like
  • Staff
  • Glitches
  • Poor quality
#1194561
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Grad Images - Expensive, Misleading and RUDE-Take your own photos
Grad Images - Expensive, Misleading and RUDE-Take your own photos
I purchased the $99 "Premium Download" package of my daughter's college graduation, described as "ALL your images / Ceremony Highlights / Ceremony Overview". Of the 29 images I received, FIVE (5) contain my daughter and NINE (9) are speakers, crowd shots, the ceremony,...
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1.0
I didn't like
  • Overpriced low-resolution digital images sold as x-large
  • Poor customer service
  • Misleading
#1165652
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Grad Images - Ridiculously Overpriced

How could this company's business model still exist in a modern digital world? $45 for a single low quality digital copy!! What the?!?! Why would any university who even just pretends to care about their graduates allow Gradimages into the ceremony? Doesn't this *** off every single person that GradImages is trying to scam.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1154564
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So, here is a company that, with the cooperation of Bradley University, has exclusive access to the near vantage points to the ceremony. They make it next to impossible to take your own photographs including having the persons completing the hooding ceremony face AWAY...
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1.0
I didn't like
  • Overpriced low-resolution digital images sold as x-large
#1152810
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I ordered 2 pictures of each of my twin boys. They sent me the same child for all the pictures. I explained to them the are twins and the wrong pictures we sent. They said it was my fault and very rude on the phone. They said there was nothing they could do. All I...
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1.0
I didn't like
  • Poor customer service
#1107662
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I graduated in May 2017, the first 2 weeks my pics were available. On the third week, my photos changed to the person in front and behind me. I completed the customer service form three times, twice thru email and once thru smartphone. They continued to send me the...
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1.0
I liked
  • Nice photographer
I didn't like
  • Worst customer service
  • Lack professional pictures
  • Pressure to buy
#1071701
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Would never use this company. They took pictures at my son's college graduation. Because the photographer chose a crappy location to take the pictures of the actual receiving of the diploma, there is a very large person half standing/sitting in the pic. (I have nothing...
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1.7
I didn't like
  • Poor quality and high priced to correct quality
#1063713
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