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This is just a rip-off, plain and simple. First, the pictures are low quality. To make matters worse, there were yellow and red blotches and smudges everywhere on my children's pictures--both individual and ceremony photos. These illustrate a gross incompetence and...
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#1282880
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I was dissatisfied with the quality of the images they provided on the web site. One had a severe glare off the diploma folder, the other had a dark background that had zero contrast with the black robe. I called for advice on how to pick the best photo for a plaque....
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#1282641
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Grad Images - Incompetent photograhers

Poorly images to choose from overly priced for downloads and website sucks! I may or may not have order pkg twice because i see money withdrawn from bank but had yet to receive order confirmation or pics yet to download and its been over a week!
#1279605
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I was happily picking some products from Grad Images from my daughter's graduation-- one print and some other digital photos. In addition to paying almost $10 for a 5x7, I got charged $5 for shipping. The 5x7 print came in in a first-class mail (with other junk mails)...
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Anonymous
Anonymous

Same issue here.

#1279266
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Company charges almost $50 to download a single picture and then makes it impossible for you to even tell which pictures are good by blurring them and stamping their watermark over every inch. Economics professors should use this company as an example of monopoly...
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1.1
#1277326
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It's typical that a supposedly prestigious university would hire this company after it got so many terrible reviews. I have contacted them twice looking for the photos they took. First they said they can't find them, tough luck. Then I gave them tons more information...
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#1274642
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Purchased two photos from Grad Images. We were charged several dollars for each mailing of single photo orders. The photos arrived in an envelope with no cardboard or any packaging beyond envelope in which they were mailed. Mailing charges are a complete fleecing of...
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1.0
#1273031
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Absolutely insane pricing! Cannot believe that anyone would pay these prices for the mug shots they take. Why would the school system hire such extortionists. This company was allowed exclusive access to the venue and over 500 potential customers, then they blew it by...
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1.0
#1270758
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Grad Images - Piss-Poor Packaging
GradImages skimps on their shipping methods. Photos of my daughter's college graduation arrived in a flimsy envelope with no protection or support (such as a cardboard insert, etc.). The envelope says "Photos-Do Not Bend." Do you think the post office machines and...
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Anonymous
Anonymous

The same thing happened to me! I cant believe they think the flimsy cardboard that is inserted in the envelope will protect these pics! Thank God I didn't order a lot of pictu...

1.0
I didn't like
  • Flimsy sub-standard mailing packaging
#1269050
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1st i received the paper ( we got the poof } but sadly the tassel in all pictures was stuck to my son glasses. i called to ask if they can do corrections they said yes & they will show the proof in 5 days i was checking but nothing done so i called today after 10 days...
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1.3
I didn't like
  • Pressure to buy
  • Staff
#1267398
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