State: Florida Clear all filters (11 of 91 reviews match)
filters
state:
city:
Show
product:
Show
I ordered 2 pictures of each of my twin boys. They sent me the same child for all the pictures. I explained to them the are twins and the wrong pictures we sent. They said it was my fault and very rude on the phone. They said there was nothing they could do. All I...
Read more
1.0
I didn't like
  • Poor customer service
#1107662
Reply to reviews
Would never use this company. They took pictures at my son's college graduation. Because the photographer chose a crappy location to take the pictures of the actual receiving of the diploma, there is a very large person half standing/sitting in the pic. (I have nothing...
Read more
1.7
I didn't like
  • Poor quality and high priced to correct quality
#1063713
Reply to reviews
The pictures arrived on the cheapest paper stock in the world, the digital copies they promised did not arrive, i had to call...and the digital images had their watermark logo on the. additionally they were not in a format i could send to shutterfly and have copied....
Read more
1.0
I didn't like
  • Quality and delivery
#1063449
Reply to reviews
$89 for a picture? It's already costly enough with all the events leading to a graduation. I'm really glad I did not buy the pictures. Racketeering, often associated with organized crime, is the act of offering of a dishonest service (a "racket") to solve a problem...
Read more
Anonymous
H Heckler

Just saying ever wonder how much money goes under the table to the university ? Cause I know it happens

#864163
Reply to reviews

Resolved

Ripped off, my experience: Order #26102088 6/8/2016 10:11 pm Received conformation 6/8/2016 10:38 pm sent request cancelation. 6/9/2016 07:23 am received response: Unfortunately, the download has already been emailed out. I requested cancellation 27 min. after I...
Read more
1.0
#863166
Reply to reviews
I should have visited this site before ordering pics. I ordered pictures that had spots on them when they were delivered to me. The representative claimed she would send another print out but a month later....no new pics. I contacted the company again as another rep...
Read more
#837561
Reply to reviews
I spend over $344.00 on pictures and was steaming mad with what I received. I ordered one frame that supposed to have one 8x10 picture and two smaller pictures with a name plate in the middle. What I got was a large PowerPoint slide in a frame that looked like it...
Read more
GradImagesCustServ1
GradImagesCustServ1

We are sorry you were not happy with the products you received. We here at GradImages pride ourselves on 100% customer satisfaction. We would be more than happy to provide you...

2.0
I liked
  • Promised me a full refund
#613011
Reply to reviews
This company was hired to do my college graduation ceremony. The company provided proofs of the images, so we were able to see before we bought. I agree with the previous poster that the images are over exposed and have shine from the flash and hot spots on them. ...
Read more
Anonymous
Grad Images

Our company takes your complaints very seriously, please give us a call at 1-800-261-2576 so that we can help resolve your dispute.

#371824
Reply to reviews
I'm really dissapointed the way Gradimages works. I'm convienced right now they're not a reliable company. I've paid $ 104.81(including their taxes and the State taxes)for a CD with my son's graduation ceremony picture and they sent me the wrong...
Read more
Anonymous
Jenny

I second everything said above. Not only is this company ridiculously expensive, they also treat their customers very poorly. I am waiting for my CD too, and never received th...

#253777
Reply to reviews
I'm really dissapointed the way Gradimages works. I'm convienced right now they're not a reliable company. I've paid $ 107.35(including their taxes and the State taxes)for a CD with my son's graduation ceremony picture and they sent me the wrong...
Read more
#253773
Reply to reviews