When I talked to them when making the order I was assured that since it was a CD the photos would be full sized images that would allow enlargement. Imagine my surprise when I opened the file and found them to be 300 to 600 kilobytes.
To put this in perspective, a photo from a 10 year old cell phone is better. This size photo file is smaller than that needed for a good print of a wallet sized photo, let alone an 8x10. When I looked at the examples they had printed at the graduation they were beautiful.
This was a bait and switch plain and simple, and purposely deceptive. I will contact them tomorrow, If they do not refund my money then I will file a protest with the credit card company.
Product or Service Mentioned: Grad Images College Graduation Photo.
Reason of review: Not as described.
Monetary Loss: $90.
Preferred solution: I want the full resolution files of the photos as promised. If that cannot be done then I would like my money back..
I liked: I feel like i was conned.
I didn't like: Poor image quality.