Product: Grad Images Photo Clear all filters (0 of 15 reviews match)
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Araceli Thank you for your email. I thought something was odd and appreciate your clarification re the extra photos. So that said I did go to the site to look at the additional photographs available. Is this a joke or something? There are seven images, one of an empty...
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1.2
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Grad Images Photo
I didn't like
  • Misleading advertising
#1307511
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I ordered a 5X7 Photo. I received an envelope that was moist and with no cardboard to protect the photo. The photo was cropped missing half the body and the left shoulder. It wasn't even cut properly. It had white along the outer edges. I called and ask if they would...
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Grad Images Photo
#1225095
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The pictures arrived on the cheapest paper stock in the world, the digital copies they promised did not arrive, i had to call...and the digital images had their watermark logo on the.additionally they were not in a format i could send to shutterfly and have copied....
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1.0
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Grad Images Photo
I didn't like
  • Quality and delivery
#1063449
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Grad Images - Mailed in just an envelope

Picture I ordered was mailed in an envelope. Not even card board!! Although the envelope said "do not bend". Give me a break! This is a professional company? I think not. Often when sorting mail the employees rubber band bulk postage. My sons pic was creased.. not because of post office.. shame on you guys- that's absolutely unexceptable and ridiculous
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Grad Images Photo
#1058031
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I bought a digital single hoping for the original or a decently sized file.They do not have the original file, but a small 8" compressed JPEG as the XLarge. Customer service seems to have no idea what an original RAW is, or what I was asking. They told me to hover over...
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1.0
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Grad Images Photo
#869985
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Grad Images Photo Review

The images are poor quality , low resolution JPG. Total waste money. I am very disappointed. I don't recommend it.
1.3
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Product
Grad Images Photo
#860391
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I should have visited this site before ordering pics.I ordered pictures that had spots on them when they were delivered to me. The representative claimed she would send another print out but a month later....no new pics. I contacted the company again as another rep...
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Grad Images Photo
#837561
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Bad timing of photo taken, poorly cropped pictures, did not respond to my complaint all all. They do not allow you to go through your pictures in detail before you purchase, when you paid, you realize it's bad, sorry too late, they don't care, and nobody will respond...
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GradImagesCustServ1
GradImagesCustServ1

Hello,I sincerely apologize that you were unsatisfied with the images you received. We here at GradImages believe in providing all of our customers with top quality service an...

1.8
Product
Grad Images Photo
#669550
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My daughter's high school hired GradImages to photograph her graduation. The photos were poor at best. I had hoped to be able to purchase a photo of her receiving her diploma, giving the graduation speech and various candid shots of her and her classmates. The...
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Newport, Minnesota
Product
Grad Images Photo
#494155
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I ordered $130 worth of photos including two frames with matting. They looked really nice online so I thought it was a good deal! Well then I received them. It was a cheap frame with plastic instead of glass. And the matting wasn't even real. It was just an edited...
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Anonymous
GradImages

Please contact our customer service dept at 1.800.261.2576. We would be happy to provide a full refund for the products you have purchased.

Product
Grad Images Photo
#446685
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