Product: Grad Images Photo Clear all filters (13 of 13 reviews match)
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The pictures arrived on the cheapest paper stock in the world, the digital copies they promised did not arrive, i had to call...and the digital images had their watermark logo on the.additionally they were not in a format i could send to shutterfly and have copied....
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1.0
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Grad Images Photo
I didn't like
  • Quality and delivery
#1063449
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I bought a digital single hoping for the original or a decently sized file.They do not have the original file, but a small 8" compressed JPEG as the XLarge. Customer service seems to have no idea what an original RAW is, or what I was asking. They told me to hover over...
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1.0
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Grad Images Photo
#869985
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I should have visited this site before ordering pics.I ordered pictures that had spots on them when they were delivered to me. The representative claimed she would send another print out but a month later....no new pics. I contacted the company again as another rep...
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Grad Images Photo
#837561
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Grad Images - Mailed in just an envelope

#1058031
Picture I ordered was mailed in an envelope. Not even card board!! Although the envelope said "do not bend". Give me a break! This is a professional company? I think not. Often when sorting mail the employees rubber band bulk postage. My sons pic was creased.. not because of post office.. shame on you guys- that's absolutely unexceptable and ridiculous
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Grad Images Photo Review

#860391
1.3
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The images are poor quality , low resolution JPG. Total waste money. I am very disappointed. I don't recommend it.
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Bad timing of photo taken, poorly cropped pictures, did not respond to my complaint all all. They do not allow you to go through your pictures in detail before you purchase, when you paid, you realize it's bad, sorry too late, they don't care, and nobody will respond...
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GradImagesCustServ1
GradImagesCustServ1

Hello,I sincerely apologize that you were unsatisfied with the images you received. We here at GradImages believe in providing all of our customers with top quality service an...

1.8
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Grad Images Photo
#669550
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My daughter's high school hired GradImages to photograph her graduation. The photos were poor at best. I had hoped to be able to purchase a photo of her receiving her diploma, giving the graduation speech and various candid shots of her and her classmates. The...
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Newport, Minnesota
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Grad Images Photo
#494155
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I ordered $130 worth of photos including two frames with matting. They looked really nice online so I thought it was a good deal! Well then I received them. It was a cheap frame with plastic instead of glass. And the matting wasn't even real. It was just an edited...
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Anonymous
GradImages

Please contact our customer service dept at 1.800.261.2576. We would be happy to provide a full refund for the products you have purchased.

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Grad Images Photo
#446685
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My daughter graduated with close to 700 students so you can imagine the seating conditions at the school. It was impossible for parents to get close enough to take photos of our children walking across the stage. We were assured there was a "professional photographer"...
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Grad Images Photo
#431957
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The images have visible jpeg artifacts in the prints. The portraits are out of focus. My images were delivered bent despite there being multiple stamps that say "DO NOT BEND". While this may be a post office fault, the packaging used to protect the images is just a...
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Anonymous
GradImages Customer Service

Please contact our customer service team. We would be happy to reprint the order free of charge and send with additional packaging. Our Service team can be reached at 1.800.2...

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Grad Images Photo
#422244
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Grad Images was the sole Photography Provider for the Arizona State University Graduation in 2012. Their Web Site offered a CD with Images of our Graduate and "Highlights" of the ceremony. The CD provided 11 Highlight Photos from a 2.5 hour ceremony, No Videos, and the...
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Anonymous
Aarrggh

:( :( I blame the school for letting them corral our loved ones into place and forbidding them from taking photos from good vantage points. Now we are forced to pay these ou...

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Grad Images Photo
#322026
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I just graduated last may and apparently my college president hire grad images to take all the photos. I received a letter from grad images two letters to buy the photos or the cd from them. Their prices are extremely high, the cd with my pictures on them cost $89. ...
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Anonymous
Chelsea

The same happened to my school. The price is just ridiculous and they claimed before the commencement that \"each graduate get free pictures taken\". Now I know they just mean...

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Grad Images Photo
#255567
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