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Grad Images - Waste of money

My photo was blurry... you cant even read what university I just graduated from! I shouldn't have paid anything for these photos, but I didn't want to regret not ordering anything. Don't pay for these.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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#1299634
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Thinking about it? DON'T DO IT! The one-star reviews for their products and service are true. They had my name misspelled for the photos, taking a while for me locate them. When I finally found them, I placed an order for the tassel frame with a print and had to pay an...
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1.0
I didn't like
  • Product
  • Customer service
  • Deceptive advertising
#1296408
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I ordered and paid for a copy of my daughter's college graduation photos. I waited weeks. Nothing. I called after getting an email that the photo was returned undeliverable. I called them and corrected the address. I then receive another email telling me it was being...
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1.7
#1291021
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Grad Images - Waste

I ordered 3 pictures and a download one. Two of the three of my pictures had some type of smudge on them. Save your money!! Customer service sucks as well
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1285681
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This is just a rip-off, plain and simple. First, the pictures are low quality. To make matters worse, there were yellow and red blotches and smudges everywhere on my children's pictures--both individual and ceremony photos. These illustrate a gross incompetence and...
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#1282880
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I was dissatisfied with the quality of the images they provided on the web site. One had a severe glare off the diploma folder, the other had a dark background that had zero contrast with the black robe. I called for advice on how to pick the best photo for a plaque....
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#1282641
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Grad Images - Incompetent photograhers

Poorly images to choose from overly priced for downloads and website sucks! I may or may not have order pkg twice because i see money withdrawn from bank but had yet to receive order confirmation or pics yet to download and its been over a week!
#1279605
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I was happily picking some products from Grad Images from my daughter's graduation-- one print and some other digital photos. In addition to paying almost $10 for a 5x7, I got charged $5 for shipping. The 5x7 print came in in a first-class mail (with other junk mails)...
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Anonymous
Anonymous

Same issue here.

#1279266
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Company charges almost $50 to download a single picture and then makes it impossible for you to even tell which pictures are good by blurring them and stamping their watermark over every inch. Economics professors should use this company as an example of monopoly...
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1.1
#1277326
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It's typical that a supposedly prestigious university would hire this company after it got so many terrible reviews. I have contacted them twice looking for the photos they took. First they said they can't find them, tough luck. Then I gave them tons more information...
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#1274642
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