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Grad Images - Scam and no refund!
Grad Images - Scam and no refund!
Grad Images - Scam and no refund!
This is the worst possible spending of 99$ I've ever done. For this money, I received 21 pictures (4 of myself in a very bad quality). On the picture of me getting my diploma my face was covered by the professor's head, then there is another picture of my head. The...
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1.3
I didn't like
  • Lack professional pictures
#1330359
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When my daughter graduated from college in May, 2018, I was so happy to hear that a "professional" photography company was taking pictures (and I presumed video) of the ceremony. The auditorium was massive and the number of graduates and people present was impressive....
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#1340708
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Grad Images - Piss-Poor Packaging
GradImages skimps on their shipping methods. Photos of my daughter's college graduation arrived in a flimsy envelope with no protection or support (such as a cardboard insert, etc.). The envelope says "Photos-Do Not Bend." Do you think the post office machines and...
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Anonymous
Anonymous

The same thing happened to me! I cant believe they think the flimsy cardboard that is inserted in the envelope will protect these pics! Thank God I didn't order a lot of pictu...

1.0
I didn't like
  • Flimsy sub-standard mailing packaging
#1269050
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Araceli Thank you for your email. I thought something was odd and appreciate your clarification re the extra photos. So that said I did go to the site to look at the additional photographs available. Is this a joke or something? There are seven images, one of an empty...
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1.2
I didn't like
  • Misleading advertising
#1307511
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If you want nice, professional photos for your graduation, DO NOT USE THIS COMPANY! There were so many photographers standing around throughout the whole process and yet they could only manage to get 4 photos of me! If I'd known they would take so few and that they...
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1.3
#1364744
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Thinking about it? DON'T DO IT! The one-star reviews for their products and service are true. They had my name misspelled for the photos, taking a while for me locate them. When I finally found them, I placed an order for the tassel frame with a print and had to pay an...
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1.0
I didn't like
  • Customer service
  • Product
  • Deceptive advertising
#1296408
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I was happily picking some products from Grad Images from my daughter's graduation-- one print and some other digital photos. In addition to paying almost $10 for a 5x7, I got charged $5 for shipping. The 5x7 print came in in a first-class mail (with other junk mails)...
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Anonymous
Anonymous

Same issue here.

#1279266
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This is just a rip-off, plain and simple. First, the pictures are low quality. To make matters worse, there were yellow and red blotches and smudges everywhere on my children's pictures--both individual and ceremony photos. These illustrate a gross incompetence and...
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#1282880
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I ordered a picture of my sons graduation expecting a professional quality picture WRONG! 1st i received the photo in flimsy envelope corner of photo was damaged in shipping and i paid for blemish cover up not done contacted customer service not very willing to replace...
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1.0
#1312204
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Absolutely insane pricing! Cannot believe that anyone would pay these prices for the mug shots they take. Why would the school system hire such extortionists. This company was allowed exclusive access to the venue and over 500 potential customers, then they blew it by...
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1.0
#1270758
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