We received an email from Grad Images with the College Graduation photos of our student. We decided to purchase them as they are advertised and sold as "High Resolution Digital Images" for direct download. What these pictures are is complete rubbish! The images are in...Read more
I should have visited this site before ordering pics. I ordered pictures that had spots on them when they were delivered to me. The representative claimed she would send another print out but a month later....no new pics. I contacted the company again as another rep...Read more
Way too overpriced! Seriously, the prices are exponentially high! It's 2016, and to download all the images (which are 10) is $99.95, and to download just one single picture it's $59.95! And to get a CD with your images in it is $99.95! It's 2016, it's the technology...Read more
Grad Images Photo Service Review
Do not order from this company! I graduated from John Jay College two weeks ago. Gradimages was the company my school chose to take our pictures. Let me tell you my pictures look horrible. I have my eyes closed in one, in another I seem to have three chins and in the third photo when I am receiving my diploma, the photographer caught a photo of me with my mouth open when I was being congratulated and I replied thank you to the president. Very...
I really wish I would have checked this site first before I flushed $100 down the drain. The $50 plaque looks like it cost $5 and there are hardly any pictures on the CD, all of which are terrible quality. I am so pissed off!! The $50 CD had 5 crappy pictures of me...Read more
The company is a complete sham. Firstly, they said they said that they will deliver my product in 8-10 business days but they took over a month and that too after I repeatedly called them. When I called them to expedite my order they said keep waiting, even though it...Read more
What happened : Ordered a three-photo frame with a plate. First contact to the customer service after two weeks from the order to ask if my order was correctly received and worked on. Received an answer saying that my order has been correctly processed and shipped....Read more
This company SUCK! Yesterday makes 2 weeks since I ordered my grad pictures....when I placed my order it said I would get them in 10 - 14 days...I'm still waiting. Whenever I check the status it in still at the "fulfillment" stage. I call customer service twice and...Read more
Bad timing of photo taken, poorly cropped pictures, did not respond to my complaint all all. They do not allow you to go through your pictures in detail before you purchase, when you paid, you realize it's bad, sorry too late, they don't care, and nobody will respond...Read more
They missed out on some of the most important pictures I had taken during my ceremony. Particularly, they did not include a picture I had taken with my advisor right after the hooding. Despite my repeated inquiries over chat and e-mail, they said they had no more...Read more
I'm super disappointed in this company. Our school hired them to take photos of our middle school graduation. As a result, parents didn't take many pictures. What we got back was 1 picture of each graduate (my daughter happened to have her eyes closed) and 10...Read more
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